Returns & Exchanges

At Woven.ph, we want you to love your handcrafted fashion pieces, which is why we offer a 30-day return and exchange policy for items in their original, unworn condition. If your order doesn't fit perfectly or meet your expectations, our team is here to ensure a seamless resolution.

1

Initiate Your Request

Visit our online returns portal or email [email protected] with your order number and the reason for your return to receive a Return Authorization.

2

Package Your Items

Carefully place the items in their original packaging, ensuring all tags are attached and the products are unworn and unwashed.

3

Ship the Package

Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location within 7 days of receiving your authorization.

4

Receive Refund or Exchange

Once our workshop inspects the returned items, we will process your refund to the original payment method or ship out your new exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing